Brand Builder by Concept ServicesBrand Builder by Concept Services

Brand Builder updates

What's new

We improve Brand Builder every week, mostly from what our clients ask for. Here's what changed recently. Latest update: October 21, 2026.

October 2026

  1. 2026.10.22
    • Project activity counts visits more accurately. Choosing a file type inside a project is no longer recorded as another visit to that project.
  2. 2026.10.21.1
    • Projects open on your files. The status bar above the file list is gone; a small Drawings list and Prepare drawing set now sit in the file toolbar, and stage, owner and dates stay on the Stages tab.
    • Projects you came back to open at once. The page shows the project name and layout immediately, remembers recently opened projects during your visit, and starts loading a project when you rest on it in the list.
    • Pick up where you left off. A plain project link reopens the tab, folder and file you last used on this device, and a Latest row at the top of the dashboard shows the newest files, what is new since your last visit, and what you opened recently.
  3. 2026.10.21
    • Projects open faster. The file list now appears as soon as it is ready instead of waiting while every file is checked one by one, and the project and its files load together. Large projects with many drawings and photos gain the most.
    • Continue where you left off on this device, including a drawing's exact revision and page. The PDF viewer adds page navigation, zoom, fit controls and selectable text.
    • Prepare a drawing set while you keep working. Check the manifest, retry failed files, or download large files individually without silently substituting newer revisions.
    See this update in pictures →
  4. 2026.10.19
    • 3D project models look like the real restaurant: dining tables with chairs around them instead of kitchen work tables, nearly every piece of equipment drawn as what it is, and no stray bottles, casters or loose parts.
    • Walking through a 3D model feels like being inside: a ceiling with its lights, painted walls, soft shading where things meet the floor, and you can click the floor to walk there.
  5. 2026.10.16
    • 3D project models fit together better: chairs face their tables without clipping into them, table tops stand on their bases, equipment sits on counters instead of inside them, and repeated pieces are drawn once.
    • Walk through a 3D model at eye level, see its seat count, and spot aisles narrower than 36 inches.
  6. 2026.10.15.7
    • On Your projects, the map beside your project list now stays in view instead of sliding far down the page when you have many projects.
  7. 2026.10.15.6
    • A simpler evening backdrop for the 3D project models we are testing internally.
  8. 2026.10.15.5
    • A cleaner, calmer 3D project model for our team's review, with an evening setting and a layout that fits short and small screens.
  9. 2026.10.15.4
    • Revit previews now show as ready within minutes of finishing, instead of after the next nightly check.
  10. 2026.10.15.3
    • Revit files that never got a 3D preview are now sent for processing automatically, a few at a time.
  11. 2026.10.15.2
    • Smaller polish to the 3D project models we are testing internally; nothing changes on your screens yet.
  12. 2026.10.15.1
    • Revit models now get their 3D preview on their own: large Revit files that were waiting to be opened are sent for processing automatically.
  13. 2026.10.15
    • Preview: an interactive 3D model of a restaurant test-fit, with every scheduled piece of equipment you can click for details.
  14. 2026.10.14.1
    • Update pages now cover only what you can use in Brand Builder, and their screenshots are full size and easy to read.
  15. 2026.10.14
    • Your projects page shows the ideas you voted for or asked for, and where each one stands.
    • When a 3D preview is being rebuilt automatically, the viewer says so instead of showing an error.
    See this update in pictures →
  16. 2026.10.13.4
    • A new Ideas board lets clients see feature ideas our team has written up, vote for the ones they want, and get an email when an idea is planned or ships. Who asked and who voted is never shown.
    • When Autodesk can't build a 3D preview overnight, Brand Builder now restarts it once on its own before our team is asked to step in.
    See this update in pictures →
  17. 2026.10.13.3
    • A new public What's new page lists recent Brand Builder improvements by month, with links to see each update in pictures.
    See this update in pictures →
  18. 2026.10.13.2
    • New My requests page: see every bug report and feature request you sent or were added to, and where each one stands.
    • When a bug report or feature request is resolved, you and anyone you added get a short email saying so.
    See this update in pictures →
  19. 2026.10.13.1
    • 3D previews no longer look stuck. Every night Brand Builder checks with Autodesk on any preview still shown as in progress and records whether it finished or failed, so finished previews open and failed ones offer a restart.
  20. 2026.10.13
    • Bug reports and feature requests can now include up to five teammates under Also notify. They're told they were added and get every reply from Concept Services.
    • Revit and other 3D previews no longer get stuck on "Access token provided is expired" after a laptop sleeps or a page sits open. They renew their access and retry on their own.
    See this update in pictures →
  21. 2026.10.12
    • A 3D preview that is taking much longer than usual can now be restarted. After 45 minutes, a Restart preview button appears under the progress message.
  22. 2026.10.10
    • Small grey labels are brighter on dark screens, nothing is smaller than 12 pixels, and form fields have a visible edge.
    See this update in pictures →
  23. 2026.10.08
    • Uploading PDFs larger than 1 MB no longer gets stuck at 3%, and bug reports with attachments send again.
  24. 2026.10.07
    • Approving a manufacturer application now asks which company the applicant belongs to, so an approved rep starts with their own company's catalog and projects instead of an empty workspace.
    • Manufacturers now land on a first screen that shows their value at a glance: restaurant projects that need their equipment, requests that name their brand, what is due this week, and one button to start. Decisions, price requests and wins use plain words throughout.
    See this update in pictures →

See Brand Builder on your next rollout.

Every project, file, 3D model and deadline in one place, kept moving by the team that has opened 12,000+ locations.